Section outline

  • ASSESSMENT INFORMATION AND RESOURCES
    P1a PROJECT: Managing Digital Communications
    Competency List BSBTEC202 Use digital technologies to communicate in a work environment
    Credit Transfer Application Process
    Assessment Purpose To assess performance skills and the application of knowledge to effectively identify, select and use methods of digital communication in a workplace context.
    Applicable Resources

    Provided by Binnacle    		 Supporting Resource - Go! Travel Policies and Procedures Manual or via web
    Additional Resource Requirements

    School Resources/External Sources    		 Personal computer/device and internet access
    Formatting Yes - Altered print size & layout No - Supporting images No - Simplified language
    Time Yes - Extra time Yes - Rest breaks Yes - Administered in segments
    Assistive Technology No - Text to speech No - Speech to text Yes - Calculator
    Environmental Yes - Alternate location Yes - Reduced audience Yes - Note-taking support
    Assessment Instructions
    • All components of this assessment must be completed correctly in order to achieve a satisfactory result.
    • Access to the applicable resources is allowed and you must answer all questions correctly.
    • If you provide an incorrect response, you are allowed to resubmit.
    • Your assessor will mark the observation checklist for the performance skills that need to be achieved and will verify if all criteria have been demonstrated.

      

    IDENTIFYING, MANAGING AND REPORTING EMAILS

    Refer to the Chapter 8 of the Go! Travel Policies and Procedures Manual to determine how you should handle each of the following emails you have received.